Legal

Terms & Conditions

Last Updated: May 2026. These Terms and Conditions govern the use of WebTray. By accessing or using WebTray, you agree to these terms.

1. About WebTray

WebTray is a digital commerce platform that enables vendors, businesses, and entrepreneurs to create online stores, showcase products, receive orders, and manage sales operations.

2. User Eligibility

By using WebTray, you confirm that:

  • You are at least 18 years old or have legal permission
  • The information you provide is accurate
  • You will comply with applicable laws and regulations

3. Vendor Accounts

Vendors are responsible for:

  • Maintaining account security
  • Managing store content
  • Updating product information
  • Handling customer inquiries
  • Processing and fulfilling orders

WebTray is not responsible for disputes arising between vendors and customers.

4. Prohibited Activities

Users must not:

  • Sell illegal, counterfeit, or prohibited products
  • Engage in fraud or deceptive practices
  • Upload harmful or malicious content
  • Attempt unauthorized access to the platform
  • Disrupt platform operations
  • Use WebTray for unlawful activities

5. Payments and Subscriptions

Some WebTray features may require paid subscriptions.

By subscribing:

  • You agree to the stated pricing plans
  • Payments may be non-refundable unless stated otherwise
  • WebTray may modify pricing with prior notice

Failure to pay subscription fees may result in service suspension.

6. Intellectual Property

All WebTray branding, logos, software, designs, and platform content remain the property of WebTray unless otherwise stated.

Users retain ownership of the content they upload but grant WebTray permission to display and process such content for platform operations.

7. Service Availability

WebTray aims to provide reliable services but does not guarantee uninterrupted access at all times. Maintenance, technical issues, or third-party failures may temporarily affect availability.

8. Limitation of Liability

WebTray shall not be liable for:

  • Business losses
  • Customer disputes
  • Delivery failures
  • Third-party service interruptions
  • Unauthorized access caused by user negligence

Users agree to use the platform at their own risk.

9. Termination

WebTray reserves the right to suspend or terminate accounts that violate these terms without prior notice.

10. Modifications

We may update these Terms and Conditions at any time. Continued use of WebTray after updates constitutes acceptance of the revised terms.

11. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria.

12. Contact Information

For support or inquiries:

WebTray Support Team

Email: support@webtray.ng

Website: https://webtray.ng