Legal
Privacy Policy
Last Updated: May 2026. Your privacy is important to us. This Privacy Policy explains how WebTray collects, uses, stores, and protects your information when you use our platform.
1. Information We Collect
Personal Information
- Full name
- Phone number
- Email address
- Business/store information
- Profile photo or logo
- Payment and billing details
Usage Information
- Device information
- IP address
- Browser type
- Pages visited
- Time spent on the platform
- Activity logs
Customer Information
For vendors using WebTray stores:
- Customer names
- Delivery addresses
- Contact details
- Order history
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide and improve WebTray services
- Process payments and subscriptions
- Enable product listings and store management
- Provide customer support
- Send notifications and updates
- Improve security and prevent fraud
- Analyze platform performance and usage
3. Data Sharing
WebTray does not sell your personal data.
However, we may share information with:
- Payment gateway providers
- Delivery/logistics partners
- Third-party integrations connected by users
- Government or legal authorities where required by law
4. Data Security
We implement reasonable security measures to protect user data from unauthorized access, misuse, or disclosure. However, no internet-based service is completely secure, and users use the platform at their own risk.
5. Vendor Responsibilities
Vendors using WebTray are responsible for:
- Ensuring product accuracy
- Handling customer communication professionally
- Complying with local laws and regulations
- Protecting customer information obtained through their store
6. Cookies and Tracking
WebTray may use cookies and analytics tools to improve user experience, monitor traffic, and personalize services.
Users may disable cookies through their browser settings, though some features may not function properly.
7. Third-Party Services
WebTray may contain links or integrations with third-party services including payment gateways, social media platforms, WhatsApp, logistics providers, and analytics tools. We are not responsible for the privacy practices of third-party services.
8. Data Retention
We retain user data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Account Suspension or Deletion
WebTray reserves the right to suspend or terminate accounts involved in:
- Fraudulent activities
- Illegal product sales
- Abuse of the platform
- Violation of our terms
Users may request account deletion by contacting support.
10. Children's Privacy
WebTray is not intended for children under the age of 13. We do not knowingly collect personal data from children.
11. Changes to This Policy
WebTray may update this Privacy Policy from time to time. Continued use of the platform after updates means you accept the revised policy.
12. Contact Information
For questions, complaints, or support regarding this Privacy Policy, contact: